GUARDIAN Small Business Consulting, Meridian ID, 1-800-608-7363

The Inspection Support team has been creating reporting, business and scheduling software for the Inspection industry since 2000. In 2002 they launched the Inspection Support Network™(ISN) and Guardian has been working with ISN since 2003 supporting commercial and residential inspectors since the inception.

The inspection industry is evolving rapidly and the ISN development team continues to deliver countless updates and new features to support inspectors. The Inspection Support team is focused on actively automating and consuming every task an inspector does to execute their businesses.

The Inspection Support Network is actively used by small, medium and large inspection companies. Additionally, it is aggressively used by four of the largest franchises in the United States and Canada and the ISN team is proud to service inspectors throughout the world.

Simple

Just 3 Simple Steps…..

  1. Call Guardian Financial. Our representatives have been working with the Home Inspection Industry for over 12 years. They will answer all your questions and send you the application documents you need.
  2. Fill out the simple 2 page document (takes less than 10 min.) and email or fax us back the documents. We will have your account set up and active within 2 business days.
  3. Link your new Guardian Financial merchant account to the ISN Software by simply inserting your Authorize.net gateway account numbers into the Inspection Support Network Software.

It really is as easy as 1,2,3.

Compatible

Because our merchant account is completely compatible with Inspection Support Network Software you will have the ability to accept all card types right inside your ISN software.

Once Your credit card processing is integrated with ISN you can:

  1. Have ISN automatically include a payment link to the Inspection agreement allowing your customers to pay when they fill out and sign the agreement.
  2. Accept payment on site using the ISN mobile app.
  3. Lock the inspection report so the customer is unable to open it until they have paid for it.
    Any credit card payment accepted through ISN, whether the customer clicks the link, or through the mobile app or on your PC, will automatically update the invoice to show it has been paid.
  4. Integration makes payment easier for the customer, it reduces cancellations, increases the chance they purchase add on services and overall makes your life easier. Shown below are some screenshots of ISN’s mobile application which will allow you to take payment on site while keeping all your records updated and current.

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ISN_Mobile_1ISN_Mobile_2ISN_Mobile_3ISN_Mobile_4

PRICING

The rates and fees associated with processing credit cards are primarily determined by the risk associated with running the transaction. Because we work with so many Home Inspectors, we have been able to create an account that gives the lowest rates to transactions that have historically been charged at a higher risk level. We try our very best to make sure our pricing is as simple as possible to understand.

*The monthly minimum is made up of your processing fees. Using the average home inspection transaction of $400, you would only need to do about 4 transactions a month to cover the minimum.

**We waive the PCI Compliance fee for the first 12 month of the account. We also have the lowest compliance fee in the industry compared to the average of over $149 annually.

RATES and FEES

  • Transactions

  • Discount Rate: 1.70%
  • Communication Fee: .20
  • American Express: 2.79%
  • Mid-Qual 0.4%  Non-Qual 1.40%
  • Monthly

  • Account Maintenance: $5/ Mo
  • Secure Gateway: $5/ Mo
  • Monthly Minimum: $25*
  • PCI Compliance: $4.95/ Mo **
  • Set Up

  • NO SET UP FEES
  • NO CANCELATION FEES
  • NO ANNUAL FEES
  • NO CONTRACTS

Instructions for Integration

Below are some screen shots that will aid you in integrating your credit card processing account with ISN. Once you have activated your Authorize.net gateway, you will need to login to Authorize.net and get the API Login ID and Transaction Key. Click on the “Account” tab on the top right and then select the API Login ID and Transaction Key link. You will need to answer the secret question and then you will see both of these numbers. While you are here, once you have copied and pasted these two numbers into ISN, go back to the Account tab, click on “Test Mode” in the Security Settings section and set your account to “Live.”

ISN Integration image of Authorize.net API

Once you have the API Login ID and Transaction Key, you will need to copy and paste them into ISN. To do this you will need to go to the “Settings” tab, then click on “Office Settings,” and then “Payment Options.”

ISN Integration image of ISN Payment Menu2

Scroll down until you see the Guardian Financial Logo and click on it. This is the screen where you will paste the API Login ID and Transaction Key. Also, here, you can select which card logos you want to have show up on your invoices and contracts. The rest of the settings are set to the default settings. Our recommendation is that you don’t change any of them. If you have questions on any of the settings, please feel free to contact us.

ISN Integration image of ISN Payment Settings

Once that is complete, the last step is go to into your ISN Email Events and turn off the setting for, “Client Verification of Inspection With Agreement,” and turn on the setting for “Client Verification of Inspection with Agreement and Credit Card Payment Link.”

ISN Integration image of ISN Email Event Settings